Frequently Asked Questions

What about Allergens?
Ingredients/Allergens:
The following Allergens are used in Fantastic Fortunes products:
Dairy: Egg whites, Heavy Cream
Nuts: Pure Almond Extract, Almonds
Soya Lecithin – Soy
Please note: Due to the baking process, all cookies may come in contact with Nut products.
What if I want to cancel my order?
Order cancellation will result in the loss of your deposit.
What if my cookies do not arrive?
You will be notified by email, if we are provided with an incorrect address or the package is refused by the recipient and returned to us. Fantastic Fortunes Gourmet Cookies will not refund your money for incorrect shipping information or packages refused by recipients. We will ship a new cookie at half the cost, but shipping will be charged at full price. If Fantastic Fortunes Gourmet Cookies put an incorrect address on the box, we will refund your purchase, or ship a new package at no charge to you.

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